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Call centre analyst

Occupation · ISCO 3341what the job is

Statistics and Computer Science at GCSE, then a Level 4 apprenticeship or a degree.

Closest route from school
Level 4

the nearest apprenticeship standard, one step above A levels · 1 standard and 2 school subjects share ideas with this job · Skills England, ESCO, DfE subject content

Which subjects to pickSchools where they are taken most

Level 4 — England’s qualification levels run 1–8: GCSE is 2, A level is 3, a bachelor’s degree is 6.

At school · Years 9–13

Which subjects build towards it?

2GCSE and A level subjects share ideas with this job; GCSE Statistics is the closest

Bar — strength of the overlap relative to the strongest subject (1.00); not a grade or an entry requirement.

DfE subject content · matched to the apprenticeship standards below by sch.today

GCSE Statistics1.00
GCSE Computer Science0.67

Statistics leads because the job and the course share the same ideas: data type, data visualisation, data source, data interpretation.

All subjects and shared ideas2
SubjectMatchShared ideas
GCSE Statistics1.00data type, data visualisation, data source, data interpretation
GCSE Computer Science0.67data type, logical reasoning
After school · 16–19 and beyond

Which apprenticeships lead here?

1Skills England standard match this job

Apprenticeship standard — the official list of what an apprentice in one job must know and be able to do; the level says how advanced it is. Level 3 can start straight after GCSEs.

Skills England, contains public sector information licensed under the Open Government Licence v3.0

Applications support leadLevel 4 (higher) apprenticeship · digital · closest match · shares apply information security policies · ST0949
England

Where are these subjects taken most?

Secondary schools with at least 30 pupils in Year 11, ranked by the share taking Statistics and Computer Science, weighted by how strongly each subject leads here.

Ranking — shows what pupils study, not how well a school prepares them for the job.

DfE subject entries

Cambridge Academy for Science and TechnologyCambridge, Cambridgeshire · GCSE Statistics, GCSE Computer ScienceAylesbury Grammar SchoolAylesbury, Buckinghamshire · GCSE Statistics, GCSE Computer ScienceSpace Studio West LondonHounslow, Hounslow · GCSE Statistics, GCSE Computer Science
More schools9
Isleworth and Syon School for BoysIsleworth, Hounslow · GCSE Statistics, GCSE Computer ScienceFrederick Gent SchoolAlfreton, Derbyshire · GCSE Statistics, GCSE Computer ScienceKing Edward VI Grammar School, ChelmsfordChelmsford, Essex · GCSE Statistics, GCSE Computer ScienceStanground AcademyPeterborough, Peterborough · GCSE Statistics, GCSE Computer ScienceIxworth High SchoolIxworth, Suffolk · GCSE Statistics, GCSE Computer ScienceE-ACT North Birmingham AcademyBirmingham, Birmingham · GCSE Statistics, GCSE Computer ScienceHardenhuish SchoolChippenham, Wiltshire · GCSE Statistics, GCSE Computer ScienceBingley Grammar SchoolBingley, Bradford · GCSE Statistics, GCSE Computer ScienceThe DeanesBenfleet, Essex · GCSE Statistics, GCSE Computer Science
Find a school near a postcode
ESCO · 3341

What the job is

Call centre analysts examine data regarding incoming or outgoing customer calls. They prepare reports and visualisation.

Occupations and their descriptions: ESCO classification of the European Commission, © European Union.

This is a model of overlapping content, not careers advice or entry requirements, which employers and training providers set. Occupations and their descriptions: ESCO classification of the European Commission, © European Union. Apprenticeship standards: Skills England, contains public sector information licensed under the Open Government Licence v3.0. School subjects and entries: Department for Education. Links between them are made by sch.today. Methodology.